Shipping & Delivery Policy

Last Updated: October 28, 2026

This Shipping & Delivery Policy explains how orders placed through https://alnoormartllc.com/ are processed, shipped, and delivered.

By placing an order with Alnoor Mart LLC, you agree to the terms described in this policy.

1. Order Processing

Orders are generally processed after successful payment authorization.

Typical processing time is approximately 1–3 business days.

Processing times may be longer during:

  • Weekends

  • Public holidays

  • Promotional periods

  • High-volume sales

  • Inventory shortages

  • Supplier delays

Business days generally exclude weekends and recognized public holidays.

2. Shipping Destinations

Alnoor Mart LLC primarily serves customers within the United States.

Shipping availability may vary depending on:

  • Product

  • Delivery location

  • Warehouse

  • Supplier

  • Carrier availability

  • Applicable restrictions

Some products may not be available for delivery to certain states, territories, PO boxes, military addresses, or remote locations.

3. Estimated Delivery Time

Typical delivery within the United States may take approximately 3–10 business days after processing, depending on the product and shipping destination.

Some products may arrive sooner or require additional time.

Estimated delivery times are not guaranteed unless expressly stated.

4. Multiple Shipments

If your order contains multiple products, they may be shipped separately.

This may happen when products are:

  • Stored at different warehouses

  • Fulfilled by different suppliers

  • Shipped through different carriers

You may receive multiple tracking numbers for the same order.

Separate shipments do not normally result in additional shipping charges unless clearly disclosed during checkout.

5. Shipping Costs

Shipping costs, where applicable, are calculated and displayed during checkout.

Shipping charges may depend on:

  • Product weight

  • Product size

  • Delivery destination

  • Shipping method

  • Order value

  • Promotional offers

Free shipping may be available for qualifying products or orders.

Any free shipping offer may be subject to specific terms.

6. Order Tracking

Tracking information will normally be provided once your order has shipped.

Customers may receive tracking information through:

  • Email

  • Customer account

  • Order tracking page

  • Shipping carrier notification

Tracking information may take some time to update after a shipping label has been created.

7. Carrier Delays

Once an order has been handed to the shipping carrier, delivery may be affected by circumstances outside our direct control.

These may include:

  • Weather

  • Traffic

  • Carrier network delays

  • Holiday congestion

  • Natural disasters

  • Labor disruptions

  • Transportation interruptions

Alnoor Mart LLC will make reasonable efforts to assist customers with significant shipping issues.

8. Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please verify your address carefully before submitting an order.

If an order cannot be delivered because of an incorrect or incomplete address:

  • The package may be returned

  • Additional shipping charges may apply

  • Delivery may be delayed

  • A refund may be reduced by applicable shipping costs where permitted

If you notice an address error, contact us as soon as possible.

We cannot guarantee that an address can be changed after fulfillment has started.

9. Address Changes After Ordering

Address changes may only be possible before an order enters fulfillment.

Once an order has:

  • Been packed

  • Been processed by a supplier

  • Received a shipping label

  • Been handed to a carrier

we may not be able to change the destination.

10. Packages Marked Delivered

If your tracking information shows that your package has been delivered but you cannot locate it, please:

  • Check around the delivery location

  • Check mailrooms, reception areas, or parcel lockers

  • Ask household members

  • Ask neighbors where appropriate

  • Contact the shipping carrier

If the package still cannot be located, contact Alnoor Mart LLC promptly.

We may assist with a carrier investigation where appropriate.

11. Lost Packages

If a shipment is confirmed as lost by the carrier, we may offer an appropriate resolution, including:

  • Replacement

  • Refund

  • Store credit

The available solution may depend on:

  • Product availability

  • Carrier investigation

  • Order value

  • Shipping insurance

  • Applicable law

12. Damaged Packages

If your package arrives visibly damaged, please photograph:

  • The outer packaging

  • Shipping label

  • Internal packaging

  • Damaged product

Contact us as soon as possible and include your order number.

Please retain the packaging until your claim has been reviewed.

13. Failed Delivery Attempts

Carriers may attempt delivery more than once.

If a package is returned because:

  • Delivery attempts failed

  • The customer did not collect the package

  • Access to the location was unavailable

  • The address was incorrect

additional shipping charges may apply before reshipment.

14. Refused Packages

If a customer refuses a package without prior authorization, the order may be treated as a return once the product is received back.

Applicable return shipping or processing costs may be deducted where permitted by law.

15. PO Boxes and Restricted Locations

Certain products or carriers may not support delivery to:

  • PO boxes

  • APO/FPO addresses

  • U.S. territories

  • Remote locations

If an address is not serviceable, we may contact you for an alternative address or cancel the affected product.

16. Shipping Restrictions

Certain products may have shipping restrictions due to:

  • Size

  • Weight

  • Battery type

  • Hazardous materials rules

  • Carrier regulations

  • Local laws

Restricted items may not be available in every location.

17. Pre-Orders and Backorders

Products marked as:

  • Pre-order

  • Backorder

  • Coming soon

may have different delivery timelines.

Any estimated availability date is subject to change.

If a significant delay occurs, we may provide updated information or available alternatives.

18. International Shipping

If international shipping becomes available, additional terms may apply.

International customers may be responsible for:

  • Customs duties

  • Import taxes

  • Brokerage fees

  • Local taxes

unless otherwise stated at checkout.

Customs processing may also affect delivery time.

19. Delivery Time Disclaimer

Delivery dates displayed on the website are estimates.

Alnoor Mart LLC cannot guarantee delivery by a specific date unless an expressly guaranteed shipping service has been purchased and confirmed.

We are not responsible for reasonable delays caused by events outside our control.

20. Contact Us

For questions regarding shipping, tracking, or delivery, contact:

Alnoor Mart LLC
Website: https://alnoormartllc.com/